Information We Collect

arionvalexi collects information to provide you with quality financial education services and improve your learning experience. We gather data through various channels when you interact with our platform.

Automatic Data Collection

Our website automatically collects certain information when you visit. This includes your browser settings, the pages you view, links you click, and the time spent on each section. We use cookies and similar technologies to remember your preferences and provide a personalized experience.

How We Use Your Information

We use collected information for several specific purposes that directly benefit your educational experience and help us maintain our service quality.

• Providing access to courses and educational materials you've enrolled in
• Tracking your learning progress and issuing certificates upon course completion
• Sending important updates about courses, schedules, and platform changes
• Responding to your questions and providing customer support
• Improving our courses based on student feedback and learning analytics
• Ensuring platform security and preventing fraudulent activities
• Complying with legal requirements under Australian privacy laws
• Analyzing website usage to enhance user experience and platform functionality

Information Sharing and Disclosure

arionvalexi takes your privacy seriously and limits information sharing to specific, necessary circumstances. We never sell your personal information to third parties for profit.

Service Providers

We share information with trusted service providers who help us operate our platform. This includes payment processors, email delivery services, cloud hosting providers, and customer support tools. These partners are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or government regulations. This includes situations involving fraud prevention, security investigations, or protecting the rights and safety of our students and staff.

Business Transfers

If arionvalexi undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We would notify you of such changes and ensure your data continues to be protected under this privacy policy.

Consent-Based Sharing

We may share your information in other situations with your explicit consent, such as featuring your success story in our marketing materials or connecting you with study groups.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage. All sensitive information is encrypted both in transit and at rest. We regularly update our security protocols and conduct vulnerability assessments to identify potential risks.

Access Controls

Access to your personal information is restricted to authorized personnel who need it to perform their job functions. Our team members receive regular privacy training and are bound by confidentiality agreements.

Data Backup and Recovery

We maintain secure backups of your data to prevent loss due to technical failures or security incidents. These backups are stored in encrypted formats and accessed only when necessary for data recovery purposes.

Incident Response

In the event of a security breach that affects your personal information, we will notify you and relevant authorities within 72 hours as required by Australian privacy legislation. We maintain detailed incident response procedures to minimize potential harm.

Your Privacy Rights

Under Australian Privacy Principles and other applicable laws, you have several rights regarding your personal information. We're committed to helping you exercise these rights effectively.

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at info@arionvalexi.com or write to us at Petra Ave, Tamworth NSW 2340. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Understanding how these work helps you make informed decisions about your privacy.

Types of Cookies We Use

Essential cookies keep our website functioning properly and remember your login status. Analytics cookies help us understand how students use our platform so we can improve course delivery. Preference cookies remember your settings like language choices and accessibility options.

Managing Cookie Preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect some website functionality, but you'll still be able to access most of our educational content. We don't use tracking cookies for advertising purposes.

Third-Party Analytics

We use Google Analytics to understand website traffic patterns and student engagement. This helps us identify which courses are most popular and where students might need additional support. Google Analytics data is anonymized and doesn't identify individual users.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and how it's used.

Active Student Data

While you're actively using our platform, we keep your account information, course progress, and communication records. This ensures continuity of service and allows us to provide ongoing support for your learning journey.

Inactive Account Policy

If you haven't accessed your account for three years, we'll send reminder emails before archiving your data. Archived accounts have limited information retained for legal and business purposes, with most personal details deleted.

Deletion Requests

When you request account deletion, we remove your personal information within 90 days. Some data may be retained longer if required by law or for legitimate business purposes like preventing fraud. We'll inform you of any information that cannot be immediately deleted.

International Data Transfers

While arionvalexi operates primarily in Australia, some of our service providers may process your information outside Australia. We ensure appropriate safeguards protect your data during international transfers.

Our cloud hosting providers maintain data centers in Australia and other countries with strong privacy protections. We only work with providers who offer equivalent privacy protections to Australian standards and have contractual commitments to secure data handling.

If you have concerns about international data processing, you can contact our privacy team to understand specific transfer arrangements for your information.

Children's Privacy

arionvalexi's services are designed for adults interested in financial education. We don't knowingly collect personal information from children under 13 years of age without parental consent.

If we discover we've inadvertently collected information from a child under 13, we'll delete it immediately. Parents who believe their child's information has been collected can contact us for prompt removal.

For students aged 13-18, we recommend parental involvement in educational decisions and encourage families to review this privacy policy together.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.

Minor updates like clarifications or formatting changes may be made without individual notification, but we'll always update the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you disagree with policy changes, you can contact us to discuss your concerns or choose to discontinue using our services.